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Privacy & Cookie Policy

Last Updated: November 28, 2025

AlzReady (“we,” “our,” or “us”) is committed to respecting your privacy and keeping your information safe. This policy explains what information we collect, how we use it, how cookies work on our website, and the choices you have.

By using alzready.com, you agree to the terms in this Privacy & Cookie Policy.

1. Information We Collect

We collect information in a few different ways, depending on how you use our site.

A. Information You Provide Directly

When you interact with AlzReady, you may provide:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Phone number (optional)

  • Order details

  • Messages or inquiries

  • Account details (if you create one)

  • Payment information (processed securely by Stripe — we never see your full card number)

B. Information Collected Automatically

When you visit the site, we automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

  • Referring websites

  • General analytics data

We collect this primarily through Google Analytics.

C. Cookies and Tracking Technologies

Like most websites, we use cookies to make the site work properly and to improve your experience.

More details are listed in the Cookie Policy section below.

2. How We Use Your Information

We use your information for the following purposes:

A. To Process and Fulfill Orders

  • Processing payments

  • Shipping and delivery

  • Order confirmations

  • Customer service

  • Handling returns or replacements

B. To Improve Our Website

  • Understanding how visitors use the site

  • Fixing usability issues

  • Monitoring performance

  • Enhancing user experience

C. To Communicate With You

  • Responding to questions

  • Sending emails you’ve opted in to receive

  • Providing product updates or caregiver resources

D. For Security and Legal Compliance

  • Fraud prevention

  • Secure payment processing

  • Recordkeeping

  • Complying with tax, audit, and legal requirements

3. Payment Processing (Stripe)

All payments are securely processed by Stripe, a trusted third-party payment processor. Stripe may collect data such as:

  • Partial payment card information

  • Device and IP data (for fraud detection)

  • Billing details

We do not store or have access to your full credit card number.

For more information, you can view Stripe’s Privacy Policy: https://stripe.com/privacy

4. Email Subscriptions (MailChimp)

If you subscribe to our email list, your email address and preferences are stored with MailChimp (Intuit Mailchimp). MailChimp does not sell your information.

You can unsubscribe at any time using the link included in every email.

5. Advertising and Social Media

We sometimes promote AlzReady on platforms like Facebook and Google to help caregivers find our resources.

If you click an ad and visit our site:

  • Facebook/Google may record the click

  • We do not receive your name or profile

  • We only receive anonymous aggregate data (e.g., how many people clicked)

We do not run third-party ads on our own website and we do not sell your information.

6. How We Share Your Information

We only share information with trusted service providers needed to run our business:

  • Stripe (payment processing)

  • Shipping carriers

  • MailChimp (email list management)

  • Website hosting and security services

  • Analytics providers (Google Analytics)

We do not sell or rent your personal information to anyone.

7. Data Retention

We keep your information only as long as necessary:

  • Order records: kept for tax and legal compliance (typically 7 years)

  • Email list data: kept until you unsubscribe

  • Analytics: retained according to Google’s settings

  • Customer accounts: kept until you request deletion

8. Your Rights and Choices

You may:

  • Request access to the personal information we have about you

  • Request corrections or updates

  • Request deletion of non-essential information

  • Unsubscribe from emails

  • Adjust cookie preferences

  • Use browser-level controls to block certain cookies

To make a request, contact us:

Email: support@alzready.com

9. Children’s Privacy

This website is intended for adults caring for adults. We do not knowingly collect information from children under age 13. If we discover such data, we will delete it promptly.

10. How We Protect Your Information

We use industry-standard safeguards, including:

  • SSL/HTTPS encryption

  • Secure payment processing

  • Limited access to personal data

  • Regular security updates

While no website is 100% secure, we take privacy and safety seriously.

11. International Visitors

AlzReady operates in the United States. If you visit from outside the U.S., your information may be processed and stored in the U.S.

12. COOKIE POLICY

This section explains what cookies are, how we use them, and the choices you have.

A. What Are Cookies?

Cookies are small text files stored on your device while browsing a website. They help our site:

  • Function properly

  • Remember your preferences

  • Understand how visitors use the site

  • Operate securely

Cookies do not give us access to your computer or personal files.

B. Types of Cookies We Use

1. Essential Cookies (Required)

These allow:

  • Checkout to function

  • Items to stay in your cart

  • Pages to load correctly

  • Logins to work

  • Security features to operate

These do not collect personal information.

2. Analytics Cookies

Used for:

  • Understanding site traffic

  • Analyzing which pages are helpful

  • Improving user experience

These are typically provided by Google Analytics.

3. Marketing Cookies

Used only if you visit through an advertisement.

They help measure how many people clicked on an ad and whether it was useful.

We do not run ads on our site, and we do not sell this information.

4. Functional Cookies

Allow:

  • Embedded video content

  • Social sharing features

  • Forms and interactive elements

5. Preference Cookies

Remember choices such as:

  • Language

  • Cookie preferences

C. Cookies Placed by Third Parties

Some cookies come from services we use, like:

  • Google Analytics

  • Facebook/Meta (if you click an ad)

  • Stripe (fraud prevention)

  • MailChimp (if embedded forms require it)

Each provider has its own privacy and cookie policies.

D. Cookie Lists

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E. Managing Cookie Preferences

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You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Be aware that disabling essential cookies may affect checkout and site functionality.

13. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. The “Last Updated” date at the top shows the most recent version. Continued use of the site means you accept the updated version.

14. Contact Us

If you have questions about this Privacy & Cookie Policy or your personal information, please contact us:

Email: support@alzready.com

Website: https://alzready.com